To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time. If you would prefer, we can call your phone an hour prior to arrival so that your time waiting is limited. We recognize that your time is valuable and will make every effort to remain on schedule. Please have your animals ready for our appointment. We charge $120 per hour if we need to catch or round-up your horses or livestock.
We require full payment at the time that services are rendered. Any invoice that remains unpaid for more than 30 days will incur a 20% service fee every 30-day billing cycle. NSF fee on cancelled checks is $25. For your convenience, we accept Visa, MasterCard, Discover, cash and personal checks.